About Us

What is ARC?

ARC is more than a beauty destination. ARC is South Africa's first omni-channel beauty and self-care discovery portal that offers the widest range of prestige makeup, skincare, fragrance, haircare and grooming products that reflect our customer’s ever-evolving, personal and unique self-care needs.

Who is ARC?

With a considered curation of the world’s best, premium beauty assortment of brands and products, ARC is a brand that prides itself on responsible business practice and industry-leading service and technology, anchored by a culture that is forward-thinking, empowering and fully transparent. Our mission is to celebrate individuality and to empower self-love, because we believe that if you feel good, you’ll do good.

Where is ARC based?

ARC HQ is based in both Johannesburg and Cape Town, South Africa. Our Fulfillment Centre is based in Johannesburg.

Can I work for ARC?

No matter what the expertise and experience of an ARC key player is, we - as a team - are committed to building a culture that is transparent, forward-thinking, responsible and empowering.

We are always interested in working with new talents, or keep an eye out for advertised vacancies, or send us a detailed, one page CV and Cover Letter to hello@arcstore.co.za.

What are your hours of operation?

ARC HQ open from Monday to Friday, from 08h00 to 17h00 and our ARC digital architects are available Monday to Friday, from 08h30 to 16h30.

We love hearing from you and your queries are important to us, you can contact us here or, send us an email to hello@arcstore.co.za. One of our Architects will get back to you as a matter of priority.

Who decides what products are sold on ARC?

Our merchandise team of talented buyers make it their business to find the latest, best and most-loved brands and products both internationally and right here in South Africa.

Do you have a physical store?

We’ll have stores across South Africa. Look out for the opening of our first Flagship Store in Sandton, Johannesburg in 2021. To be the first to know more, sign up to our newsletter, follow us here.